Salesforce Health Cloud
Salesforce Health Cloud is a cloud-based CRM solution for medical providers and other healthcare professionals. The platform allows providers to build comprehensive patient profiles that lead to better provider-patient relationships, more thoughtful and informed care decisions, increased engagement throughout the care process, and better data management.
Benefits of Salesforce Health Cloud to providers
The Salesforce Health Cloud is not a replacement for the Electronic Health Records common with most providers. Instead, it provides an ability to achieve a patient-centered approach to care by unlocking legacy systems and incorporating apps in a more compliant and flexible platform with insights.
5 Key Features of Health Cloud
Health Cloud contains several robust features that help providers manage patient care.
Integration with multiple record sources
Health Cloud isn’t meant to replace your electronic health record (EHR) system. Instead, it aims to integrate patient data from electronic patient records, medical devices, and wearables into a single platform. With Health Cloud, you’ll be able to store, access and view all patient records in one place, ensuring effortless and more streamlined data management.
Centralized care coordination
Another component of the Health Cloud is Private Communities, where all care coordinators in a patient’s caregiver network can collaborate and communicate through secure messages. Private Communities are also a space where patients can review their care plans, contact a provider, and fill out pre-appointment forms in advance.
Health Cloud is integrated with several automation tools that providers can use to streamline and improve processes, communications and patient care. The “Today” screen identifies and filters the most relevant patient issues providers need to address timely — like refilling a prescription or scheduling a follow-up appointment. Providers can see critical tasks for the total patient population at a glance, ensuring that crucial care steps don’t fall through the cracks. Health Cloud also provides tools for segmenting and managing patient populations, sending communications to segmented groups of patients, and tracking patient communications and outreach efforts.
Complete patient view
Medical records aren’t the only data you can store on Health Cloud. The platform allows you to build personalized, comprehensive patient profiles that include all the information you need to know to provide the best care possible. Easily access and view patient history, current conditions, medications, additional health care providers, lab results, appointment history and scheduled appointments, and recent communications. The Health Cloud Timeline view allows providers to track a patient’s progression from the first meeting to the present day. And the Patient Caregiver Map enables providers to document family members, other caregivers and specialists who play a role in the patient’s care and well-being.
How does the Salesforce Health Cloud help hospitals?
The Salesforce Health Cloud is a software program designed to help hospitals manage and improve the quality of care they provide. The cloud-based system allows hospitals to collaborate and share information. It also helps hospitals to decrease the time it takes to collect, store, and analyze data. The Salesforce Health Cloud is designed to help with the following:
How is Salesforce Health Cloud different from other healthcare software solutions?
Unlike other healthcare software solutions, Salesforce Health Cloud provides a complete round-the-clock patient record, including medical history, medications, and allergies. Additionally, Salesforce Health Cloud offers a secure messaging system that allows healthcare providers to communicate with each other and patients. This helps immensely with how healthcare services move forward in a technology-based society. We’re improving our services daily to ensure that the medical industry is on the path toward greater heights.