Salesforce IoT Integration Services
Pashtek connects IoT devices, sensors, and connected equipment to Salesforce for predictive maintenance, remote monitoring, and automated service workflows. AWS IoT, Azure IoT, MQTT — all integration approaches supported.
IoT + Salesforce — connected products with automated service
IoT integration with Salesforce turns your connected devices — industrial equipment, HVAC units, medical devices, vehicles, meters — into a real-time data stream inside Salesforce. Field service teams get automatic case creation on equipment failures, sales teams see usage patterns for upsell opportunities, and product teams get real-world performance data.
Pashtek delivers IoT-Salesforce integrations for manufacturers, utilities, healthcare equipment providers, and industrial service organizations. Every integration includes IoT platform setup, Salesforce data model design, event processing, and automated workflow triggers.
What Pashtek’s IoT integration delivers
End-to-end IoT integration covering device connectivity, cloud platform, Salesforce data model, and automated business workflows.
Device Connectivity
Connect IoT devices via MQTT, HTTP/HTTPS, LoRaWAN, cellular, and edge gateways. Support for millions of devices.
AWS IoT Integration
AWS IoT Core, IoT Analytics, Greengrass edge processing, and Kinesis event streaming to Salesforce.
Azure IoT Integration
Azure IoT Hub, IoT Central, Digital Twins, and Event Grid integration with Salesforce Platform Events.
Real-Time Event Processing
Stream processing for IoT telemetry — filtering, aggregation, anomaly detection before Salesforce ingestion.
Automated Case Creation
Equipment failures automatically create Salesforce cases with device data, GPS coordinates, and priority routing.
Field Service Automation
IoT triggers Field Service Lightning work orders, technician dispatch, and parts ordering automatically.
Predictive Maintenance
ML models on IoT data predict equipment failures before they happen — preventive service scheduling.
Asset Tracking & Geolocation
GPS tracking of mobile equipment, fleet vehicles, and shipments visible on Salesforce maps.
Einstein AI for IoT
Einstein Analytics dashboards for IoT data, predictive scoring, and anomaly detection on device telemetry.
IoT Security
Device authentication, mTLS certificates, encrypted payloads, and access control for enterprise IoT deployments.
Manufacturing IoT
Connect factory equipment, production lines, and quality control sensors to Salesforce Manufacturing Cloud.
Mobile Device Management
Firmware updates, device configuration, and remote diagnostics from Salesforce for connected products.
IoT + Salesforce use cases by industry
Pashtek has delivered IoT integrations across manufacturing, utilities, healthcare, logistics, and connected products.
Industrial Manufacturing
Machine telemetry, production line monitoring, predictive maintenance
HVAC & Building
Connected HVAC systems, smart buildings, energy monitoring
Utilities & Energy
Smart meters, grid monitoring, outage management
Medical Devices
Connected medical equipment, patient monitoring, service alerts
Fleet & Logistics
Vehicle telematics, cold chain monitoring, driver behavior
Agriculture
Soil sensors, irrigation systems, connected farm equipment
Heavy Equipment
Construction machinery, mining equipment, telematics
Consumer Products
Connected appliances, smart devices, warranty management
Talk to a Pashtek IoT architect
30 minutes to review your device landscape, IoT platform options, and Salesforce integration approach.
📅 Book Your Free Call →4-phase IoT integration process
Refined across IoT integrations for industrial, utility, and connected product companies. Predictable delivery with weekly demos.
Discovery
Device inventory, connectivity assessment, use case mapping. Fixed-price proposal in 5 days.
Architecture
IoT platform selection (AWS/Azure), data model design, event processing architecture, security model.
Build & Test
IoT platform setup, Salesforce data model, event processing, automation rules, end-to-end testing.
Deploy & Scale
Production deployment, device onboarding, monitoring dashboards, 90-day hypercare.
Typical timeline: 12–20 weeks for standard IoT integration. 20–32 weeks for enterprise-scale deployments.
IoT integration cost
IoT integration pricing depends on device count, data volumes, cloud platform choice, and business workflow complexity.
| Project Type | Typical Cost | Timeline |
|---|---|---|
| IoT Pilot 100–1,000 devices, single use case, basic dashboards | $50,000 – $120,000 | 10–14 weeks |
| Standard IoT Integration 1K–10K devices, FSL integration, automation | $120,000 – $280,000 | 14–20 weeks |
| Enterprise IoT Platform 10K–100K+ devices, predictive maintenance, ML | $280,000 – $600,000 | 4–8 months |
| Global IoT Deployment Multi-region, millions of devices, complex workflows | $600,000 – $1.5M+ | 8–15 months |
Note: Cloud platform costs (AWS IoT, Azure IoT) and IoT device connectivity fees are separate from implementation. Typical AWS IoT costs: $1–$10 per device per month based on data volumes.
How IoT + Field Service delivered -80% data entry
Fleet IoT integration with Field Service Lightning + Mobiform
“Pashtek connected our fleet’s IoT telematics to Salesforce Field Service Lightning. When a truck sensor detects an issue, a work order automatically creates in Salesforce with GPS location, technician dispatch, and parts ordering. Combined with Mobiform for offline field data capture: 80% reduction in manual data entry, 60-day ROI, and 340 technicians onboarded in 16 weeks.”
Why enterprises choose Pashtek for IoT integration
- Salesforce + IoT combined expertiseNot just cloud IoT platform experts — deep Salesforce knowledge means IoT data flows correctly into your CRM data model and business workflows.
- AWS IoT + Azure IoT experiencePlatform-agnostic approach. We recommend AWS IoT, Azure IoT, or hybrid based on your existing cloud landscape and IoT device ecosystem.
- Field Service Lightning integrationIoT integration is most valuable when it triggers automated service workflows. Our FSL expertise means IoT events drive real business outcomes.
- US-based, Chandler AZ teamSame time zone as your US operations team. On-site device workshops available for complex IoT deployments.
- Fixed-price IoT proposalsNot “hourly with scope refinement.” Written fixed-price proposals with device inventory, timeline, and phased rollout.
- Security-first approachEvery IoT deployment ships with device authentication, mTLS certificates, encrypted payloads, and audit logging — enterprise security built in.
Salesforce IoT integration questions answered
What is Salesforce IoT integration?
Salesforce IoT integration connects IoT devices, sensors, and connected equipment to Salesforce to enable automated case creation, predictive maintenance, remote monitoring, and IoT-triggered business workflows. Pashtek delivers IoT integrations using AWS IoT, Azure IoT, or custom middleware based on your requirements.
How much does IoT integration cost?
IoT Pilot (100–1K devices, single use case): $50K–$120K over 10–14 weeks. Standard integration (1K–10K devices, FSL integration): $120K–$280K over 14–20 weeks. Enterprise IoT platform (10K+ devices, predictive maintenance): $280K–$600K over 4–8 months. Global deployments: $600K–$1.5M+.
How long does IoT implementation take?
Pilot IoT: 10–14 weeks. Standard IoT integration: 14–20 weeks. Enterprise IoT platform: 4–8 months. Global multi-region: 8–15 months. Pashtek’s median IoT project ships in 16 weeks.
Should I use AWS IoT or Azure IoT?
Choose based on your existing cloud infrastructure. AWS IoT if you’re already on AWS. Azure IoT if you’re on Azure/Microsoft ecosystem. Both are excellent platforms — Pashtek is certified on both. The bigger decision is data model design and Salesforce integration architecture, not the underlying platform.
Can IoT integrate with Field Service Lightning?
Yes — this is our most common IoT use case. When IoT sensors detect equipment issues, we automatically create Salesforce work orders, dispatch Field Service Lightning technicians, order parts, and notify customers. The IoT-FSL combination is where most enterprises see IoT ROI.
Does Pashtek support predictive maintenance?
Yes. We build predictive maintenance solutions using ML models on IoT telemetry data. Sensors report machine vibration, temperature, and usage patterns. ML models predict failures before they happen. Salesforce schedules preventive maintenance work orders automatically.
What IoT protocols does Pashtek support?
MQTT, HTTP/HTTPS, WebSockets, LoRaWAN, cellular (2G/3G/4G/5G/NB-IoT), Bluetooth, Zigbee, Modbus, OPC-UA, and custom industrial protocols. Support for edge gateways aggregating multiple device protocols before cloud ingestion.
How is IoT security handled?
Device authentication via X.509 certificates, mTLS for encrypted communication, per-device access policies, IP whitelisting, and audit logging. Compliance with industry standards including NIST, IEC 62443, and CIS controls for industrial IoT.
Can Pashtek handle IoT data at scale?
Yes. Our enterprise IoT deployments process millions of IoT events daily. We architect event processing pipelines using AWS Kinesis, Azure Event Hubs, or Kafka to filter, aggregate, and route IoT data efficiently — only sending business-relevant events to Salesforce (which has API limits).
Does Pashtek offer ongoing IoT support?
Yes. Our managed services plans include IoT platform monitoring, device onboarding, workflow updates, and performance tuning. Plans from $2,400/month with 4-hour SLA on critical issues at the Enterprise tier.
Other Pashtek services
Ready to connect your IoT devices to Salesforce?
Book a free 30-minute call. Discuss your device landscape, IoT platform options, and Salesforce integration approach. Fixed-price proposal in 5 business days.
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