How to Create Email Reminder Using Sequence In HubSpot CRM

Introduction:

Automating task reminders is a crucial aspect of efficient and organized task management. HubSpot CRM offers a powerful tool called “Sequences” that enables you to set up automated email reminders for tasks, helping you stay on top of your responsibilities without the hassle of manual follow-ups. In this guide, we will walk you through the steps to create a to-do reminder using sequences in HubSpot CRM. This streamlined process will enhance your task management, boost productivity, and ensure that no important task goes unnoticed.

Step 1: Log in to HubSpot:

Access your HubSpot account by visiting the HubSpot website and logging in with your credentials.

Step 2: Navigate to Sequences:

  • In the top navigation bar, click on the “Sales” tab.
  • In the drop-down menu, select “Sequences.”

Step 3: Create a New Sequence:

  • Click on the “Create sequence” button.
  • Choose the “Create from scratch” option.

Step 4: Set Up Sequence Details:

  • Provide a name for your sequence (e.g., “Test Sequence”).
  • Configure the sequence settings, including the send time, time zone, and days of the week for sending emails.

Step 5: Add Email Steps to the Sequence:

  • Click on the “Add stage” button to add steps to the sequence.
  • Choose the “Email” option and select the email template you want to use for the to-do reminder.
StepWhat the step does
Automated emailAutomatically send an email to the contact enrolled in the sequence. You can choose to start a new thread or reply to a previous sequence email.  You can also create a template or use an existing template.
Manual email taskGet a task reminder to manually send an email. The email will not be sent automatically. You can choose to start a new thread or reply to a previous sequence email. You can use an existing template or create a new email when you reach out to the contact.
Call taskGet a task reminder to manually call the contact enrolled in the sequence.
General taskGet a task reminder to manually complete an action.
InMail TaskIf you’re using HubSpot’s integration with LinkedIn Sales Navigator, you can create a task to remind you to manually send an InMail.
Connection request taskIf you’re using HubSpot’s integration with LinkedIn Sales Navigator, you can create a task reminder to manually send a connection request.

Step 6: Customize Email Content:

Edit the email template to include the to-do task, its due date, and a friendly reminder message.

Personalize the email to make it engaging and effective.

  • In the right panel, select an action. You can add automated emails, or create email, call, or general task reminders.
  • To add an automated email, click Automated email.
  • Choose your email type to start a new thread or reply to a previous email.
  • To create a new template, click Create a template.
  • To filter your existing templates, click the Existing email templates dropdown menu, or use the search bar to find a template. Then, select a template from the list.

Step 7: Set Up Enrollment Triggers:

  • Click on the “Add enrollment trigger” button.
  • Choose a trigger type based on the task’s due date (e.g., “To-Do due date is approaching”).
  • Configure the trigger settings to determine when the reminder email should be sent (e.g., one day before the to-do due date).

Step 8: Review and Activate:

  • Review the sequence settings, email content, and triggers to ensure accuracy.
  • Activate the sequence to make it active and ready for use.

Step 9: Enroll Contacts in the Sequence:

  • Go to the contact’s record or task where you want to set up the reminder.
  • Enroll the contact in the sequence either manually or automatically based on specific criteria.

Step 10: Monitor and Adjust:

  • Keep an eye on the sequence’s performance and the delivery of reminder emails.
  • Adjust sequence settings or email content if necessary to optimize results.